Questions and Answers
How do I know you’ve treated my condition before ?
When using the Functional Medicine model having a diagnosis/condition is actually just the start of your journey. A diagnosis doesn’t tell me anything about YOU - how and why you have developed this condition. I aim to focus on YOU the person with the disease and not just the disease the person has eg RA results in very similar symptoms but can have many different drivers so requires an different bespoke approach for each person.
How long before I see results ?
This depends on so many things; how long you have been struggling with your health, how deep we have to delve to get to your root cause, testing helps identifies these, how motivated you are to comply to the plan, your overall mindset to getting well again.
I am on so many medications how do I know it safe to work with you ?
Most People who attend my clinic are already on a lot of medication and I work closely with your healthcare provider to ensure they are aware of my advice. I also check closely for any interactions but also I support the side-effects you may be experiencing as a result of your medication.
Why do I have to sign up for 3 months ?
A 3 month programme is the minimum I will work with someone as it takes time to see results with people suffering chronic health or autoimmunity. You are also more likely to need testing and this too takes time to explore your root causes.
Why don’t you do single appointments just packages ?
As I work with more chronic cases I feel we both as a team need to commit to a longer time in order to delve deeper into your unique needs and desires and to start to see results. Plus ultimately it is cheaper for you to purchase in this way. I do however offer single appointments once a package has been completed on a more ad hoc basis or alternatively you can purchase another block package again, which work out cheaper.
Are you a certified IFM practitioner ?
No. I am a fully qualified Functional Medicine Nutritional Therapist and an IFM practitioner and am currently over half way through the certification process.
However even as a certified practitioner it is important to understand that I do not have a medical degree and so I cannot diagnose or ‘treat’ a condition or prescribe medication. I do however work closely with your GP or healthcare provider.
How much does a personalised nutrition and lifestyle medicine package cost?
Packages start at £349. Book a discovery call to find out more and to discuss which package might be the most suitable for you.
How can I pay ?
You can pay via Stripe using credit or debit card.
Do you offer payment plans ?
I understand completely that a financial commitment may be difficult so the Windmill 2 & 3 packages offer payment plans.
Can I cancel part way through a package ?
Windmill 1 is non-refundable.
What follow up support is included in my package?
The level of follow up support will depend on the package you have purchased. You will typically have regular check-ins with your practitioner and they will also be available to answer any quick clarifications you have in between appointments.
How do I know my data is secure ?
Please see Policy notice an GDPR compliance. All information provided is confidential and all records held by Windmill Wellness are maintained in line with Data Protection Act 2018 for a minimum of 7 years.
Do I need functional and/or nutrigenomic tests?
In Functional Medicine, an individual’s genetic predisposition, medical conditions, medical treatments, environment and lifestyle factors are central considerations.
Testing can enhance the clinical picture enabling advice to be further personalised to you. The benefits of testing will be discussed with you during your discovery call, but a summary can be seen on the testing page.
What extra cost will there be ?
Supplements are often used to improve your symptoms more quickly or specifically than perhaps food alone might. Think of them as scaffolding that supports your body until the right foundations are in place and you feel strong enough to take them away again.
Functional testing costs vary quite significantly, e.g. anywhere from around £50 to £600, depending on the test and how comprehensive it is. Having a budget for testing would be very helpful, but not essential.
Are supplements included ?
No, but you do have access to practitioner grade supplements and on occasion a discount code is provided.
Can I now see you and not my doctor ?
I am a ‘complementary’ health practitioner which means I complement conventional medicine and am not an ‘alternative’ to it. I like to feel there is an integrated approach between you, me and your healthcare team.
If you are symptomatic or in a flare then you must be willing to see your doctor or consultant and seek medical advice. It is my preference, with your permission, that we keep the channel of communication open between ourselves and your medical Doctor, so that we can all work together, in an integrated fashion, to support you.